Attention Wholesale Customers Please Note: Due to a high volume of orders we will not be accepting orders to our Pennsylvania Warehouse from Friday 9/11/2020 until Sunday 9/20/2020. This will help our PA Warehouse catch up on shipping orders we have.

Our California Warehouse will be shipping during this time. In California our current turn time for FedEx, UPS & LTL shipments is 48-72hrs.
We will update once we are caught up. Thank you for your patience during this time.

Attention Wholesale Customers Please Note: Due to a high volume of orders we will not be accepting orders to our Pennsylvania Warehouse from Friday 9/11/2020 until Sunday 9/20/2020. This will help our PA Warehouse catch up on shipping orders we have.

Our California Warehouse will be shipping during this time. In California our current turn time for FedEx, UPS & LTL shipments is 48-72hrs.
We will update once we are caught up. Thank you for your patience during this time.

Careers - Customer Service Representative

Customer Service Representative

Job Status: Full-Time, Salary Plus Bonus
Location: San Clemente, California

COMPANY OVERVIEW:

Building our roots in the action sports industry since 1987, Independent Trading Company is established as a leading manufacturer and supplier of high quality custom apparel as well as blank sweatshirts, jackets and t shirts in over 60 styles for Screen Printers and Clothing Brands all over the world. It’s our mission to supply the best quality products for our customers, and develop long lasting relationships.

JOB DESCRIPTION:

The Customer Service Representative will be working side by side with the Sales Teams in an open office environment (No cubicles). Job functions will include but are not limited to: processing and managing all website orders, assisting sales reps, helping with incoming sales calls, emails, fielding customer questions, processing RA's, managing multiple time-sensitive tasks. This is a full-time position Monday through Friday with excellent benefits. If you are a dedicated, team-oriented, hard-working individual you must apply! Most of our employees have been with us over 7 years, so we rarely have openings, join our Indy family while you can!

JOB REQUIREMENTS:

  • Apparel Experience a plus; but not required
  • Detail-oriented with a high level of accuracy
  • Exceptional customer service skills
  • Ability to handle a high volume of data entry
  • Organized with excellent follow-through
  • Ability to work effectively in an open office environment
  • Sales oriented
  • Knowledge or experience with FDM4 a plus; but not required