Independent Trading Company - 3/18/20
Office & Warehouses:
Independent Trading Offices - Working from Home
California Warehouse - Working and Shipping
Pennsylvania Warehouse - Working and Shipping
Will Call is available at both locations and we have a system for you to wait outside for your order. We encourage you to choose a shipping option like Fedex/UPS to limit visitors to the warehouses.
Upcoming:
Saturday, March 28th - Sunday, April 5th California warehouse will be closed for Inventory
Pennsylvania Warehouse Will be open during California Inventory.
Contact Us:
Please contact your sales team directly via email or phone to go straight to the source.
Or contact our front desk at (949) 366-9911 and info@independenttradingco.com
To our valued customers,
We are all thinking about the impact of COVID-19 and the effect it is having on our lives. As a manufacturer, we are doing our best to navigate these challenging times and want to keep you informed on the steps we’re taking. As a valued member of our family, your health and safety remains our top priority.
Social Distancing:
The majority of employees in our offices have started working from home. We will still be answering the phones and emails, and doing business as usual. For business functions that cannot effectively convert to a work from home structure like our warehouses, we have spread out desks, and enhanced the cleaning of forklifts, workstations, handheld scanners etc. We have a lot of room to spread out in our warehouses.
Placing Orders:
Now is the time to take advantage of our quick & easy online wholesale website. When you place wholesale orders online, your order goes instantly to the warehouse to be packed and shipped.
Like always, feel free to contact your sales team via phone or email, we are here to help.
Shipping:
To limit the amount of people stopping by the warehouses, we ask that you choose a shipping carrier like UPS or Fedex. We will still offer Will Call pickups, and will have a system in place where you can wait outside, while we grab your order for you.
Supply Chain:
Currently we have tons of inventory ready to ship in our Fullerton, California and Jessup, Pennsylvania warehouses. We plan to have deep inventory in the coming months and our factories are working at 100% capacity so we will continue to have plenty of stock for our customers. We will actively communicate updates as they become available. Thank you for your understanding and patience as we navigate this challenge together.
Your Favorite Sweatshirt Company,
- Independent Trading Company
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