FAQ'S

Q: How can I get more information about your products?
A: You can contact us at (949) 366-9911 and ask for the sales department or download a PDF catalog by clicking here.

Q: Can I set up a wholesale account with Independent Trading Company?
A: Yes, as long as you are a qualified wholesale company, engaged in the apparel business and have a valid resale certificate. (Note: resale certificate needed for CA and PA customers only).  View our wholesale page HERE.

Q: How do I place a wholesale order?
A: We prefer you to fax or email your orders to us: sales@independenttradingco.com. This will insure order accuracy and create a means to track your orders. To speak with a salesperson for specific ordering information, please contact our Sales Department. (949) 366-9911 - View our wholesale page HERE.

Q: What payment methods are available?
A: Independent Trading Company offers net 30 terms once a credit application has been submitted and approved (wholesale orders only). We also accept Visa, MasterCard and American Express.

Q: Are there minimums?
A: For wholesale....No, there is no minimum order quantity or dollar amount that must be met in order to place an order. For minimums on our Custom Fleece Program please contact info@independenttradingco.com

Q: Can I order custom colors and styles?
A: Yes, please refer to our CUSTOM FLEECE section of our website (wholesale orders only).

Q: How long will it take for my order to ship?
A: Once your order has been received and credit approved it usually ships within 48 hours. Note, orders placed after 2 p.m. on a Friday will go out the following Monday or next business day during a holiday weekend.

Q: How do I take advantage of all the Retail Sales Independent offers?
A: In the footer section of our website you can sign up to be apart of our mailing list. We email sales regularly to our Retail customers.