FREE SHIPPING ON ALL CONTINENTAL U.S. RETAIL WEB ORDERS OVER $75.

FREE SHIPPING ON ALL CONTINENTAL U.S. RETAIL WEB ORDERS OVER $75.

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SHIPPING

RETURNS

SHIPPING (WHOLESALE ORDERS)

Please Note: We are not able to deliver to P.O. Boxes.

Available Shipping Methods: FedEx, UPS, LTL, Will Call Pickups

SAME DAY SHIPPING CUTOFF TIMES:

Fullerton, CA Warehouse: 1pm PST
Hazleton, PA Warehouse: 1pm EST

Get your orders in before 1pm to benefit from same day shipping.

Keep in mind, longer shipping hours are available on FedEx orders from our California Warehouse.
FedEx 9pm pickup gives us a few extra hours to process orders, and occasionally ship some orders received after our 1pm cutoff time.

ATTENTION SCREEN PRINTERS & EMBROIDERERS:

  1. Please examine merchandise before decorating.
  2. Under no circumstances will merchandise be returned if altered, embellished, dyed or processed.
  3. All Independent Trading Company products are ready for discharge printing.  Due to various mechanical procedures, environment and/or chemicals used could cause differences in results. This is considered normal. Please inform your customers accordingly.

  • All International web sales, must have a matching bill to and ship to address, or the order can not be processed.

  • INTERNATIONAL ORDERS ONLY:  The customer is responsible for any additional duties, taxes or import fees charged by the recipient's country. 

    • With shipping Internationally, we require that you have your own shipping account(s) and handle your own shipping and importing. This means we will facilitate packaging your order in our warehouse but you are responsible for researching and choosing your own shipping method. You will be responsible for paying your own Shipping Costs, Import Duties, and Import Taxes to your country, along with any Brokerage Fees and additional fees that you may incur. This can be very expensive.

SHIPPING (RETAIL WEB ORDERS)

Please Note: We are not able to deliver to P.O. Boxes.

Independent Trading Co. uses Fed Ex Ground for all "standard shipping" of online orders unless otherwise noted.

STANDARD GROUND:

Order Processing Time: 1-5 business days
Shipping Time: 2-10 business days
Total Order Delivery Period: 2-15 business days

Days are calculated on business days which are considered Monday through Friday and exclude Federal Holidays within the United States.

  • All International web sales, must have a matching bill to and ship to address, or the order can not be processed.

  • INTERNATIONAL ORDERS ONLY:  The customer is responsible for any additional duties, taxes or import fees charged by the recipient's country. 

ORDER CANCELLATIONS

Our warehouse ships your order almost immediately. Chances are if you want to cancel we have already shipped your order.

Please contact info@independenttradingco.com to cancel and we can check on the status. If the package has already been shipped you can return the garments when you receive them. In an effort to ship as fast as possible we are often too fast for most cancellations.

FREE SHIPPING PROMO

Free shipping on retail web orders of $75 or more.

Free shipping offer is valid for ALL retail web orders within the continental 48 states. Does not apply to Wholesale orders. Free shipping offer will be automatically adjusted at check out. All orders will be shipped via FedEx Ground Shipping with 3-12 day delivery time. Shipping to P.O. boxes is NOT available.